Train Your Team to Lead With AI, Not Chase It
Our recent survey of PR/Comms leaders showed that 65% of leaders are actively seeking AI training and resources, but wonder: "Where do we start?"Ā The Upgrade AI's tailored courses help agencies and corporate comms teams move from ad-hoc use to AI-powered mastery.
AI Pros + PR/Comms Pro
= A Powerful Collaboration
Peter Pachal
Tech journalist & media strategistĀ
Melissa Flynn APR, MBA
PRĀ Pro & former agency leader
Kris Krüg
Techartist & digital strategist
Peter Bittner
MultimediaĀ journalist & UC Berkeley lecturer
Hands-On Training to Empower Teams
with Ethical, Efficient and Strategic AI Use
AI is rewriting the playbook for public relations and corporate communications. Clients expect faster turnarounds, sharper insights, and smarter storytelling. But most teams are caught in the messy middle: experimenting without impact, overwhelmed by tools, and unsure how to scale AI ethically and strategically.
Transformation Packages
Crawl
Just getting started? Perfect package to begin.
Leadership Alignment & Vision Setting
- Conduct executive AI immersion workshop
- Create agency-specific AI transformation vision
- Define tiered AI proficiency expectations by role
- Set measurable objectives for the transformation
Baseline Assessment
- Audit existing workflows across all departments
- Identify high-friction, high-value processes
- Map current staff capabilities and identify AI champions
- Document client expectations and industry-specific requirements
Initial Tool Implementation
- Deploy accessible AI tools within existing platforms:
- Google Workspace with Gemini: Documentation, email, presentations
- Microsoft 365 with Copilot: For Microsoft-centric agencies
- Canva with AI Features: Visual content creation
- Notion AI or similar: Knowledge management and documentation
- Create basic templates and starter prompts for common tasks
Introductory Training
- Conduct role-specific 60-minute training sessions
- Establish "AI office hours" for ongoing support
- Create an internal knowledge base of use cases
- Implement "buddy system" pairing tech-savvy staff with novices
Walk
Already using AI, but want to get really get moving?
Process Redesign
- Revise standard operating procedures with AI integration points
- Create AI decision frameworks (when to use/not use AI)
- Develop approval workflows for AI-generated deliverables
- Implement metrics tracking for AI impact
Advanced Tool Integration
- Deploy specialized AI tools based on agency focus:
- Content agencies: Advanced generative platforms
- Data-driven agencies: Predictive analytics tools
- Client service agencies: CRM enhancement with AI
- Begin integration between tools to create workflows
Client-Facing AI Implementation
- Develop client education materials on AI integration
- Create transparent disclosures about AI usage
- Implement client feedback loops on AI-generated work
- Develop AI-enhanced reporting and insights
Performance Framework Integration
- Update job descriptions with AI proficiency requirements
- Revise performance review criteria to include AI adoption
- Create skill development pathways for different roles
- Implement recognition for AI innovation
Run
Ready to accelerate your team's strategic use of AI?
Custom Solution Development
- Identify agency-specific processes for custom AI development
- Partner with specialized vendors for tailored solutions
- Create proprietary datasets for training specialized models
- Develop unique AI-enhanced service offerings
AI-Driven Service Innovation
- Develop new service offerings enabled by AI
- Create AI-enabled client collaboration platforms
- Implement predictive tools for opportunity identification
- Build automated insights generation for client industries
Ecosystem Integration
- Develop data-sharing frameworks with clients and partners
- Create integrated workflows across the client ecosystem
- Build collective intelligence systems for industry insights
- Establish thought leadership in AI applications for your niche
Continuous Evolution System
- Implement quarterly AI capability assessments
- Create an AI innovation lab focused on emerging technologies
- Develop processes for evaluating and integrating new AI tools
- Establish agency AI center of excellence
OurĀ Approach
- Meet your team where you're coming from to deliver customized personalized frameworks, systems, and training
- Start with high-value, low-risk applications that deliver immediate time savings and scale from there
- Focus on augmentation, not replacement of human creativity and relationship skills
- Address ethical considerations specific to you and your industry (transparency, bias, authenticity)
- Create clear guidelines for when AI is appropriate vs. when human work is required across teams and work functions
- Build foundations and mindset, not just impartingĀ knowledgeĀ toĀ ensure your team thrives not just today but leads in the future
Have questions about the packages?
Still not sureĀ which one is the bestĀ fit for you or your team?
Ā
Schedule a call with one of the instructors to discuss your specific needs and get personalized guidance.
Your Instructors
PeterĀ Pachal
Founder | The Media Copilot Technology Journalist & Media Strategist
With over two decades in technology journalism, Pete is known for his insights into AI's impact on media. As former Chief of Staff for Content at CoinDesk and with senior roles at Mashable and NBC Universal, Pete brings deep expertise in the intersection of AI and media. Through The Media Copilot newsletter, podcast, and YouTube channel, he explores the transformative role of AI in modern journalism and PR.
Melissa Flynn, APR, MBA
PR Strategist | Educator | AI Integration Consultant
Melissa is a communications veteran withĀ three decades of experience in strategic PR, internal comms, and corporate storytelling. As founder of a boutique consultancy serving nonprofits and enterprise clients, sheās known for bringing clarity, empathy, and operational rigor to complex messaging challenges. An alum of TheUpgrade.AIās flagship AI course, Melissa now partners with teams to ethically integrate AI into their daily practiceābridging technology and trust in a rapidly evolving media landscape. Her approach combines hands-on experimentation with real-world strategy to make AI accessible, scalable, and human-first.
Kris Krüg
Techartist, quasi-sage, cyberpunk anti-hero from the future.
My name is Kris Krug ā a boundary-pushing creative explorer, an intuitive tech whisperer, and a tenacious culture hacker. In the fabric of the digital era, where technology often overshadows humanity, Iāve taken it upon myself to chart a different course.
Iām on a relentless mission to humanize technology, to infuse it with empathy, ethics, and emotion. Iām not just tinkering with gadgets and algorithms; Iām reprogramming the very core of our interactions with the digital world to resonate with the heartbeat of human experience.
But thatās only part of my mission. Iām also in the ring, gloves on, ready to battle the creeping villain of apathy that threatens to numb our society. I challenge indifference with passion, confront disconnection with engagement, and replace the passive consumption of media with active creation.
I stand firm in the belief that art shouldnāt be a rarefied luxury, but a common language for all. By democratizing art, I aim to unlock a universal creative potential. Art is a right, not a privilege, and I strive to make it accessible to everyone, everywhere ā breaking down the walls that confine creativity to the few.
In parallel, Iām a champion of communities, believing in the colossal power of collective action. Empowering communities is not just about giving a voice to the voiceless; itās about amplifying that voice until it echoes across the globe. Itās about lighting a fire in every individual to contribute, connect, and collaborate.
Peter Bittner
New Media Journalist, Lecturer at UC Berkeley Graduate School of Journalism
Peter is the founder and CEO of The MindStudio Academy, dedicated to AI upskilling. For the past 8 years, Peter has been a visiting lecturer of new media at UC Berkeley's Graduate School of Journalism and an instructor at the Advanced Media Institute, where he has taught emerging media. He was formerly a visiting instructor at CELSA-Paris Sorbonne. Additionally, Peter leads custom media workshops for organizations.
His photography and videography have been published on the front page of The New York Times and in CNN, Bloomberg, NBC, Reuters, Vox, Business Insider, Hearst Digital, Al Jazeera, Popular Mechanics, VICE News, and other major outlets. Peter is a Fulbright Scholar and has covered science, sports, travel, politics, and culture ā and has a special knack for projects that get him outdoors and off the grid.
āThis class provided invaluable and creative insight into AI tools and use cases... straightforward, organized, and incredibly practical.ā
Blair Moreland, SVP, Zag Communications
āThe instructors are knowledgeable and the support is abundant. I learned so much in six weeksāIāll return to it again and again.ā
Don Halcombe, Principal, Doncomm LLC
āThe level of instruction is outstanding. I changed my entire strategy based on this course.ā
Jill Manuel, Founder, JCat Group
What MakesĀ The Upgrade AI Different?
Applied Learning for Real PR Workflows
Every session is rooted in real tasks your team already doesāpress releases, media lists, campaign planning, and reporting. We donāt just explain the toolsāwe show you how to make them work in your daily flow.
Led by Cross-Disciplinary Experts
Our instructors combine deep AI fluency with decades of experience in public relations, media strategy, and corporate communications. They speak your languageāand push you to level up.
Custom Coaching for Real-World Impact
Whether you choose a quick-start workshop or a full 8-week immersion, youāll have access to coaching that turns theory into transformation.
Built for Busy Teams and Professionals
Our format is lightweight but high-impact: live sessions, async prompts, curated templates, and flexible design that respects your client load.
Who Should Attend?
PR Professionals & Account Teams
Client-facing teams who need to deliver faster, smarter work while preserving brand voice.
In-House Comms Teams & Corporate PR
Comms departments seeking scalable systems, faster workflows, and ethical guardrails.
Agency Leaders & Strategists
Partners, VPs, and directors looking to future-proof their shops and lead with confidence.
Internal Trainers & Knowledge Managers
Learning & Development (L&D), enablement, and ops leads responsible for building institutional AI capacity.
Why This Matters for PR & Comms Professionals?
Clients Are Already Asking About AI
90% of senior comms pros want to learn more; 65% are actively looking for training.
ā Get ahead of client conversations. Become the partner who leads, not reacts.
Everyoneās Dabbling, Few Are Scaling
70% of teams open AI tools weekly; only 25% use them strategically.
ā Move from scattered experiments to end-to-end workflow integration.
The Bottleneck Isnāt TechāItās Confidence
70% say hands-on workshops would increase adoption; 45% say their team lacks AI literacy.
ā Upskill your people. Deliver faster, more consistent work. Win and retain more business.
UpgradedĀ professionals from ...
Have questions about the packages?
Still not sureĀ which one is the bestĀ fit for you or your team?
Ā
Schedule a call with one of the instructors to discuss your specific needs and get personalized guidance.